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Select Yes if the information you entered appears on the documents you uploaded.

The personal information you entered in Step 1 must match and appear on the documents you uploaded to prove your identity.

Confirm you have acceptable document uploads, then select Continue.

Take photos of your documents, if you choose that method.

Select a document under "Uploaded documents" to reuse a pre-approved document you uploaded during the Self-Service verification process.

You’ll receive a text message with a secure link from ID.me to take photos of your documents.

Select Take Photo, then enter your phone number to receive a link to upload your documents.

Select Choose Image to upload your documents already stored on your device.

Send your documents by choosing documents from your device, taking new document photos, or reusing documents that were already approved.

Note: If there is an issue with your information, such as a recent name change, you may be asked to submit additional documents. If there are pre-approved documents you have already uploaded, you can reuse the documents by selecting them.

Select which primary or secondary documents you’ll use to verify.

Sending your identity documents helps ID.me prove you are who you say you are.

You may be asked to allow ID.me to review your Fair Credit Reporting Act data.

Enter your Social Security number, which helps ID.me uniquely identify you.

After you confirm your information is correct, select Continue.

Review your information and update it, if needed.Ensure your personal information is accurate since it's used to help verify your identity.To begin: To begin video verification, enter your information, then upload your identity documents.

You may need to provide additional documentation:įor a complete list of eligible primary and secondary documents, visit Primary and secondary identification documents. When verifying your identity on a video call, you’ll be asked to upload photos of your identification documents and show the physical documents to an ID.me Video Chat Agent. Note: You’ll need to consent to record the video call and show your documents to the Video Chat Agent.